Delivery Terms

  • Your order will be delivered to cargo within 3 business days, after the bank approval.
  • the cargo company will deliver your order within 1-5 business days.
  • Delivery times of special production products vary according to the production time, Delivery information and times of such products are specified on the product description.
  • In the event that an accident occurs to the order during shipment, you will be notified based on your membership information with us and for this reason membership completeness and accurate information are important
  • All of the products you choose will be delivered to you by the cargo companies we have contracted with.
  • The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected are not available in stock, an e-mail will be sent to you and you will be notified of the date when the product will enter the first stocks.
  • souqtr.com is an online shopping site. It allows multiple users to shop at the same time. In rare cases, the customers buy the same product the same time and the product will become out of stock.
  • If the product you paid for over the internet is not in stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered to the customer between these dates, the payment made will be returned to him.